Learn to communicate with confidence, clarity, & tact
While teamwork often results in increased employee satisfaction and productivity, it can also lead to much frustration and anger as a result of miscommunication. Clear and effective communication requires assertive and respectful dialogue. It also requires that the communicator adjust his message according to his audience, be keenly aware of his body language and tone of voice, and learn to manage his emotions. Effective communication is an art that can be mastered with practice, practice, practice.
- Learn to express yourself with persuasion and confidence
- Recognize the barriers that can get in the way of listening
- Learn the dow jones industrial average of positive team communication