What does your BODY LANGUAGE say about your message?
That is not what I said!” How often do we hear ourselves saying that? Effective communication involves much more than the exchange of words. Are you aware that your body language and the tone of your voice influence how your message is received? And what about email exchanges? What causes messages to be lost or misinterpreted? Are your messages being interpreted as you intended? This seminar will enhance your capacity to, understand and be understood!
- Learn how to express your ideas in ways that gain the attention, support and the respect of others
- Understand and apply assertive communication techniques
- Discover the art of assertive listening